Returns & Exchanges
At Hi Vis Safety, we want to ensure you are completely satisfied with your high-visibility gear. If your items are unworn and in their original packaging, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any job-site debris.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.